Handle incoming customer queries through calls, emails, or chats.
Resolve customer complaints efficiently and professionally.
Provide accurate information about products.
Maintain records of customer interactions and transactions.
Follow up with customers to ensure their issues are resolved.
Collaborate with internal teams to improve the customer experience.
Requirement:
Freshers are most welcome.
Fluency in Hindi, Kannada and English.
Other Languages are added advantage.
Good communication and interpersonal skills.
Basic computer knowledge (MS Office, typing, CRM tools is a plus).
Ability to stay calm under pressure and handle challenging situations.
Positive attitude and eagerness to learn.
Job Type: Full-time
Schedule:
Day shift
Job Type: Full-time
Application Question(s):
How many years of experience do you have in Customer Support?
What are the languages do you speak?
What is your current location?
Are you ready to relocate to Neelankarai, ECR?
Work Location: In person
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