Job Description

Job Title: Customer Relation Executive

Location: Advanced Grohair & Gloskin Clinic - Hiring in Multiple

Shift Timings:

- Shift 1: 10:00 AM - 7:00 PM

- Shift 2: 11:00 AM - 8:00 PM

Week off: Rotational

Eligibility:

-

Female candidates only

- Education: Undergraduate Degree (UG) or equivalent

- Proficiency in English communication (both written and verbal)

Job Responsibilities:

- Client Reception: Greet clients and visitors warmly and professionally, creating a positive first impression of the clinic.

- Appointment Scheduling: Manage and schedule appointments for clients, ensuring efficient and timely service.

- Customer Support: Provide detailed information on clinic services, treatments, and packages, assisting clients with inquiries and concerns.

- Coordination with Staff: Communicate with the clinic's medical and administrative team to ensure smooth coordination of services and appointments.

- Billing & Payments: Assist with billing procedures, process payments, and maintain accurate transaction records.

- Client Follow-ups: Make reminder calls or send messages to clients regarding appointments and upcoming services.

- Office Administration: Maintain and manage office records, including appointment logs, client data, and other necessary documentation.

- Clinic Cleanliness & Organization: Ensure that the front desk area and waiting lounge are clean, organized, and welcoming at all times.

- Confidentiality: Handle all client and medical information with the utmost confidentiality, adhering to the clinic's privacy standards.

- Assist in Clinic Operations: Support daily clinic operations and assist with ad-hoc tasks as needed.

Desired Skills & Qualifications:

- Strong communication and interpersonal skills, with the ability to interact professionally with clients, staff, and visitors.

- Good organizational skills and the ability to handle multiple tasks efficiently.

- Proficient in MS Office Suite (Word, Excel, PowerPoint).

- Positive and approachable attitude with a focus on client satisfaction.

- Prior experience in customer service, healthcare, or the beauty industry is an advantage, but not mandatory.

Benefits:

- Competitive salary and benefits package.

- Rotational week off for work-life balance.

- Career development and learning opportunities in the healthcare and aesthetics field.

- Supportive and friendly work environment at a renowned clinic.

If you are passionate about delivering excellent customer service in a dynamic and client-focused environment, we encourage you to apply for the Front Desk Executive position at Advanced Grohair & Gloskin Clinic!

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule
Schedule:

Day shift Morning shift
Work Location: On the road