We're looking for a Customer Experience Executive who brings:
Minimum 1+ years of experience in a customer experience or support role.
Proficiency in live chat and ticketing tools to manage and optimize support workflows.
Strong problem-solving skills with a customer-first approach.
Exceptional communication and interpersonal skills to connect with customers effectively.
Data-driven decision-making abilities, using insights to improve customer satisfaction.
A proactive, collaborative mindset, ensuring cross-team coordination for better customer
success.
Flexibility to adapt to changing priorities and evolving customer needs.
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