Job Description

Roles & Responsibilities

Step 1: Enquiry Leads Received

Source: Missed Call, WhatsApp updated Source: Branding & Promotions updated
All enquiries into App

Lead Handling by Executive

Executive will call the enquiry leads Each lead will be marked as one of the following: Invalid Callback Required Scheduled Appointment All leads will be pushed to the Leads pool
Callback Process:

Executives will make callback attempts thrice a week (sun, wed, fri). If contact is established ? create lead and proceed to scheduling. If still unreachable after attempts ? mark as Invalid.
Schedule Sharing. In-house Services (Cleaning, etc.)

Job Execution & Closure

Other Activities

Reschedules: Handled and updated by Executives. Complaints: Any issues raised during feedback calls will be updated to the Execution Team, and a new call/visit will be scheduled accordingly. .
Work from Home

Preferred languages Telugu

should have laptop

Preferred from Tirupati itself

office timing 9 AM to 6 PM

weekly off - 1 day

Job Type: Full-time

Pay: From ?15,000.00 per month

Application Question(s):

You have your own Laptop? Total Years of Experience in customer support executive? Are you willing to work with salary of 12000 per month? How many years of experience in team handling? Do you speak Telugu ?
Work Location: Remote