Job Description

We are seeking a dedicated and customer-oriented Customer Support Executive who is

fluent in any one of the languages i.e Hindi , Tamil and Kannada

to join our team. As a Customer Support Executive, you will be the first point of contact for our customers, providing exceptional service and resolving their inquiries and issues effectively. Your role will play a crucial part in ensuring customer satisfaction and building strong relationships with our valued customers.

Key Responsibilities:

? Interact with customers via various communication channels (phone, email, chat) to assist with their queries, concerns, and requests.

? Fluently communicate in

any one of the languages i.e Hindi , Tamil and Kannada

to understand and address customer issues and inquiries accurately. Additionally, proficiency in English and other languages may be a plus.

? Develop a deep understanding of our products and services to provide expert advice and assistance to customers.

? Proven customer support experience or relevant customer service skills

? Excellent verbal and written communication skills.

? Strong problem-solving abilities and a commitment to resolving customer issues.

? Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

? Knowledge of relevant computer software and tools, including CRM systems.

? A positive attitude, patience, and the ability to remain calm under pressure.

? Strong interpersonal skills and the ability to build rapport with customers.

? Flexibility to work in shifts, including evenings and weekends as needed. Work Location: Tirupati, Andhra Pradesh

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Pls mention Which language do you speak fluently in the mentioned list Hindi , Tamil or Kannada ?
Language:

* Hindi , Tamil , Kannada (Preferred)