Job Description

Job Title: Telecaller - Customer Support Executive

Experience: 3 to 5 Years

Location: Jayanagar, Bengaluru

Work Mode: Work from Office

Job Summary:

We are seeking an experienced Telecaller with strong communication and persuasion skills

to handle client coordination and daily follow-ups. The role involves maintaining regular

contact with clients, collecting required information, and ensuring smooth day-to-day

communication and updates.

Key Responsibilities:

? Make regular calls to clients for collecting data, updates, and follow-ups on assigned

activities.

? Maintain a daily record of client communication and ensure timely sharing of

information with internal teams.

? Coordinate between clients and respective team members for any queries or

requirements.

? Ensure accurate data entry and tracking of client responses and updates.

? Maintain professionalism and build positive client relationships through clear and

courteous communication.

? Assist the HR/Admin/Accounts team in gathering information or updates related to

client deliverables when needed.

? Meet daily/weekly call and update targets as assigned.

Required Skills & Qualifications:

? Graduated in any discipline.

? 3 to 5 years of experience in telecalling, client coordination, or customer handling

roles.

? Excellent verbal and written communication skills.

? Strong convincing ability and a professional telephone manner.

? Good knowledge of Excel or basic data tracking tools.

? Proactive, organized, and comfortable managing daily client communication.

? Must be willing to work from the office.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person