Job Description

Immediate Joiners are required

Job Title:

Customer Support Executive - Tamil & Telugu Speaker | FinTech/Insurance Sector

Location:

Golf Course Extension Road, Sector 66, Gurugram

Experience:

3-5 Years

Salary:

?25,000 - ?40,000 per month

Job Type:

Full-Time

Industry:

FinTech | Finance | Insurance

Working Days:

All Sundays off + 2nd and 4th Saturdays off

Join Date:

Immediate Joiners Preferred

Company Overview:

Company is a

leading FinTech platform

offering easy access to financial products such as personal loans, credit cards, insurance, and investment plans. The company bridges the gap between financial institutions and end users by simplifying the lending and insurance processes digitally.

:

We are seeking a

Customer Support Executive

proficient in

both Tamil and Telugu

to handle customer queries across our digital lending and insurance platforms. The ideal candidate will be the primary point of contact for South Indian clients and will ensure high-quality assistance and satisfaction.

Key Responsibilities:

Handle inbound/outbound calls and chats in

Both Tamil and Telugu Language.

Assist customers with loan applications, insurance policies, and general queries. Coordinate with internal departments to resolve customer issues. Maintain accurate records in CRM and support systems. Provide feedback on recurring issues and customer experience improvements.

Required Skills & Qualifications:

Graduate in any discipline.

3-5 years of customer support experience (preferably in finance or insurance).

Fluent in Tamil, Telugu, Hindi, and English.

Good communication, patience, and problem-solving skills.

Basic computer knowledge and CRM experience.

How to Apply:

Send your resume to:

madhur@adrianaa.com

OR

WhatsApp your profile to:

+91 8010768617

Job Type: Full-time

Pay: ?25,000.00 - ?40,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Application Question(s):

How many years of experience do you have as a Customer Support Executive - Tamil & Telugu? Have you worked in Fintech or Insurance Industry company? How much you rate yourself in 0/10 in English communication skills? How much you rate yourself in 0/10 in Tamil & Telegu both language communication skills? Are you a Immediate Joiner? What is your In Hand Salary per month?
Experience:

Customer Support Executive: 1 year (Required)
Language:

Tamil (Required) Telugu (Required)
Location:

Gurugram, Haryana (Required)
Work Location: In person

Speak with the employer

+91 8010768617