DUTIES & RESPONSIBILITIES
Provide timely feedbacks to customer via phone and e-mail regarding their inquires/orders etc.
Assist clients on order-on-line
Deal with orders in the back office and liaise with production dispatch and logistics
Manage ongoing customer relationships utilizing our CRM tools
Develop collaborative, positive working relationships with staff and colleagues
Be a primary contact for customer inquiries about our products and brand.
Follow up with customers for payments, reconciliation, etc. by working closely with accounts department.
Maintain and update complete record of samples, layouts, orders, payments etc.
Responsible for maintaining current business/customer and to increase business share further.
Job Type: Full-time
Pay: ?18,000.00 - ?25,000.00 per month
Benefits:
Leave encashment
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.