Customer Support Executive (cse)
Year Royapettah, Chennai, Tamil Nadu, India
Job Description
Role : Customer Support Executive Experience : Fresher - 4 Years of Experience Salary : As per your current ctc Work timings : 9 AM - 6 PM (Monday to Friday) Location : Royapettah, Chennai, Tamil Nadu 600014 Roles and Responsibilities :
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Strong Telephone & Email Etiquette.
- Excellent communication skills (Both English & Hindi)
- Ability to multitask, prioritize, and manage time effectively.
- Health insurance
- Provident Fund
- Day shift
- Monday to Friday
- Performance bonus
- Bachelor\'s (Required)
- total work: 1 year (Required)
- Customer support: 1 year (Required)
- Hindi (Required)
- English (Required)
+91 8925459390
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Job Detail
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Job IdJD3234157
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRoyapettah, Chennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear