Job Description

Job Title: Customer Support Executive - Voice Process (WFH Based on Your Performance)

Location: Candidates from

Amritsar

preferred
Job Type: Full-time | Permanent
Salary: ?20,000 CTC/month (?14,000 in-hand) + Incentives

Job Overview:

We are hiring

Customer Support Executives

for a reputed client. The role begins with

work from office

and may shift to

work from home

based on performance. The position involves handling customer queries over voice calls and providing efficient support.

Eligibility Criteria:

Education:

Graduation is mandatory

Location Preference:

Candidates from

Amritsar location

Communication:

Excellent verbal skills in

English and Hindi

Assessment:

Must qualify

Versant Level 5

Experience:

Freshers and experienced candidates may apply

Key Responsibilities:

Attend to customer queries and concerns over calls Ensure accurate and prompt resolutions Maintain records and update internal systems Meet individual performance and quality metrics

Job Details:

Work Mode:

Start in office, shift to

WFH based on performance

Shifts:

Rotational (9-hour shift)

Working Days:

6 days a week | 1 rotational off

Training:

Provided before process go-live

Incentives:

Monthly performance-based incentives

How to Apply:

Apply on Indeed with your updated resume. Shortlisted candidates will be contacted for a

virtual interview

.

Job Types: Full-time, Permanent, Fresher

Pay: ?10,000.00 - ?14,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Required)
Location:

Amritsar District, Punjab (Required)
Work Location: In person