to join our team and provide exceptional service to our customers. In this role, you will handle customer inquiries, resolve issues, and ensure a smooth and positive customer experience across phone, email, and chat.
Key Responsibilities
Respond to customer queries via phone, email, and chat in a timely and professional manner
Troubleshoot product/service issues and provide appropriate solutions
Maintain accurate records of customer interactions
Collaborate with internal teams to escalate and resolve complex issues
Follow communication guidelines and best practices
Ensure customer satisfaction and maintain service quality standards
Requirements
Previous experience in customer support or a similar role preferred
Excellent verbal and written communication skills
Strong problem-solving abilities
Ability to multitask and work under pressure
Comfortable using CRM tools and support software
High school diploma or bachelor's degree (preferred)
How to Apply
Submit your resume via Indeed or email to: info@dennison.in
Job Type: Full-time
Pay: Up to ?15,000.00 per month
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.