Job Description

Position: Customer Service Executive - 6 days working from office (Night Shift)

Experience: 1-2 years

Shift timing - 7 PM to 4 AM

Salary bar - 15000 to 18000

Interview timing & mode - 7 PM to 9 PM Monday to Friday (Walk-in)

Skills Required:

Exceptional written and verbal communication skills. Proficiency in conveying ideas clearly and effectively. Ability to articulate solutions with clarity and empathy.

Responsibilities:

Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance. Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction. Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality.
Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Paid sick time
Experience:

International voice process: 1 year (Required) International Customer Support : 1 year (Required)
Language:

English (Required)
Shift availability:

Night Shift (Required)
Work Location: In person