Answer customer questions through phone, or social media quickly and politely.
Give correct information about our products, services, and rules.
Help customers fix problems or complaints they have.
Pass on difficult issues to the right team when needed.
Keep records of customer conversations, complaints, and feedback.
Create good relationships with customers by helping them in a friendly and helpful way.
Suggest ways to make the customer experience better.
Follow up with customers to make sure their problems are solved.
Learn about new products and updates to assist customers better.
Job Types: Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
Paid time off
Work Location: In person
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