Job Description

Job Title: Customer Support Executive

Company: Altruist JD

Location: Indore, Madhya Pradesh

Openings: Multiple ( Airtel )

:

We are hiring Customer Support Executives to manage inbound and outbound customer interactions for leading telecom and insurance processes. The ideal candidate will have strong communication skills and a customer-first attitude.

Key Roles & Responsibilities:

-Handle customer queries via phone in a professional manner

-Provide accurate information and resolve customer issues effectively

-Ensure high levels of customer satisfaction

-Maintain proper records of customer interactions

-Escalate unresolved queries to the appropriate department

-Follow up with customers when needed

-Adhere to process guidelines and compliance standards

Meet daily and monthly performance targets (call quality, response time, resolution, etc.)

Eligibility :

Qualification: Undergraduate / Graduate (15 years of education)

Experience: 0 to 2 years

Languages Required: Good communication in Hindi & English

Salary - 11k- 15k in-hand.

Job Type: Full-time

Pay: ₹11,000.00 - ₹15,000.00 per month

Benefits:

* Provident Fund