Job Description

Position: Customer Support Executive - 6 days working from office (Night Shift)

Experience: 1-2 years
Shift timing - 7 PM to 4 AM
Interview timing & mode - 7 PM to 9 PM Monday to Friday (Walk-in)

Skills Required:

Exceptional written and verbal communication skills.
Proficiency in conveying ideas clearly and effectively.
Ability to articulate solutions with clarity and empathy.

Responsibilities:

Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.
Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality
Job Type: Full-time

Pay: ?15,000.00 - ?22,000.00 per month

Benefits:

Paid time off
Schedule:

Fixed shift Night shift
Work Location: In person

Speak with the employer

+91 7225843773