Job Description

Job Title:

Customer Support Executive

Location:

Indore

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, chat, or social platforms Resolve customer complaints efficiently and with empathy Maintain a high level of professionalism and customer satisfaction Document customer interactions and escalate issues when necessary Provide accurate information about products/services Collaborate with internal teams to ensure smooth issue resolution

Requirements:

Strong verbal and written communication skills in [languages required, e.g., English and Hindi] Customer-first mindset with problem-solving attitude Ability to multitask, prioritize, and manage time effectively Basic computer knowledge and familiarity with CRM tools Previous experience in a customer service or support role is a plus
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹22,000.00 per month

Schedule:

Day shift
Work Location: In person