Customer Support Executive (cse)

Year    MH, IN, India

Job Description

Student Success Team Coordinator - MOKSH Academy (Vasai)

MOKSH Academy is seeking a Student Success Team Coordinator to guide MBBS students through their preparation for global medical licensing exams (USMLE, Next, PLAB) and other skill-development programs. The role involves academic monitoring, student engagement, parent communication, and coordination with mentors to ensure consistent student progress.

Key Responsibilities

Track student attendance, assignment completion, and weekly test performance. Maintain academic progress dashboards and flag deviations. Coordinate with AMA Mentors for doubt resolutions and improvement plans. Conduct regular student/parent interactions to review performance and address concerns. Motivate students, ensure participation, and provide academic/ emotional support. Maintain accurate student records and support internal academic operations.
Skills & Qualifications

Strong communication skills (English required; Hindi/regional languages preferred). Empathy, patience, and ability to counsel students. Basic understanding of MBBS curriculum (preferred). Good organizational and data-management skills. Bachelor's degree; experience in academic coordination or student support preferred.
Location

Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement
Work Location: In person

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Job Detail

  • Job Id
    JD5157272
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year