Handle inbound and outbound calls and emails related to customer issues, product inquiries, and service requests
Provide timely, accurate, and professional responses to customer concerns, ensuring high levels of customer satisfaction
Follow up on open or pending customer cases to ensure prompt resolution
Escalate complex or unresolved issues to the relevant department or supervisor as per escalation protocols
Please Note -
Office Timing - 9:30 AM to 6:30 PM
Working Days - Monday to Saturday
We are looking for a candidate who is staying nearby only
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
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