We are hiring Customer Support Executives who will act as the technical bridge between our products and our clients. This is an ideal opportunity for freshers with an interest in IT, support, and software systems.
Key Responsibilities:
Assist with customer onboarding, product setup, and walkthroughs.
Resolve technical queries via phone, email, or chat.
Create documentation such as help guides and FAQs.
Train clients on using key features of the software.
Eligibility Criteria:
Degree or diploma in IT, Computer Science, Electronics, or related field.
Good understanding of software and basic troubleshooting.
Strong communication skills (Marathi, English, Hindi).
Freshers are welcome.
Willingness to learn tools like CRM, ticketing systems, and remote support.
Perks & Benefits:
Salary/stipend as per company norms.
Minimum 6 months contract is required.
Travel allowance (if applicable for on-site visits).