Job Description

Company Name :-Wildship Enterprises Private Limited
Location:-Mumbai-Vikhroli

Join the Svastika Team at Wildship Enterprises!

Wildship Enterprises (parent company of

Svastika

) is looking for a

Customer Support Executive

to join our growing team. Svastika is a brand that blends culture, spirituality, and style - and we need someone who can be the

voice of our customers

and handle their queries with care.

Role: Customer Support Executive

What You'll Do:

Reply to customer queries through emails, messages, and calls. Solve issues related to products, orders, or delivery in a polite and clear way. Keep customer records updated in our system. Coordinate with teams like logistics and operations to solve customer problems. Follow up with customers to make sure their issues are solved. Share feedback and ideas to improve customer service.

What We're Looking For:

Good communication skills (English + Hindi). Experience in customer support (e-commerce/D2C preferred but not compulsory). Basic knowledge of email, chat, and CRM tools. Friendly, patient, and problem-solving attitude.

Qualification:

Graduate preferred (Undergraduates can also apply).

Work Details:

Working Days:

Monday to Saturday

Work Timings:

Monday to Friday:

10:00 AM - 7:00 PM

Saturday:

10:00 AM - 3:00 PM

(2 Saturdays half-day on-site, 2 Saturdays WFH)

Salary / Budget: ₹10,000 - ?18,000 per monthWhy Join Us?

Friendly and supportive work culture. Chance to learn and grow in your career. Opportunity to work with a meaningful and fast-growing brand.

To Apply:

Send your CV to: hr@wildship.org
Contact: 8879062193

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Health insurance Paid time off
Work Location: In person

Speak with the employer

+91 8879062193