Job Description

Job description

Job Title:

Customer Support Executive

Location:

Mumbai, Maharashtra

Experience Required:

3-4 Years

Industry:

Beauty & Personal Care

Company:

Beauty Garage

Note:

This position is open to

female candidates only.

Job Summary:

Beauty Garage is seeking an experienced and customer-focused

Customer Support Executive

with strong communication skills and 3-4 years of relevant experience. The ideal candidate will be responsible for handling customer interactions, managing feedback calls, and ensuring a seamless post-sales service experience.

Key Responsibilities:

Client Consultation & Support:

Engage with website clients over the phone to provide product information, answer inquiries, and assist with order placement.

Address customer concerns or issues related to hair products, delivery, and online orders.

Order Management & Coordination:

Coordinate with the warehouse team to ensure timely and accurate fulfillment of online orders.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Bachelor's (Required)
Experience:

Customer support: 3 years
Location:

Andheri East, Mumbai, Maharashtra
Shift availability:

Day Shift
Work Location: In person

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Education:

Bachelor's (Required)
Experience:

Customer support: 3 years (Required)
Language:

English, Hindi, Marathi & Gujarati (Required)
Location:

Andheri East, Mumbai, Maharashtra (Required)
Shift availability:

Day Shift (Required)
Work Location: In person

Expected Start Date: 01/08/2025