Job Description

Job Title:

Customer Support Executive

Job Type:

Full-Time

Experience:

Graduate Freshers / Undergraduates with Minimum of 6 Months Experience

Joining:

Immediate

:

We are looking for enthusiastic and customer-focused individuals to join our Customer Support Team. The ideal candidate will be responsible for resolving customer queries efficiently while delivering a high-quality service experience.

Key Responsibilities:

Handle inbound/outbound customer queries through calls, emails, or chat Provide accurate, valid, and complete information to customers Ensure customer satisfaction and maintain professional communication Escalate unresolved issues appropriately Work in night shifts as part of a 24/7 support team Maintain documentation and reports as per company standards

Requirements:

Excellent verbal and written communication skills in English Willingness to work night shifts and rotational weekly offs (5-day work week) Graduate freshers are welcome Undergraduates must have a minimum of 6 months of experience in customer service Strong problem-solving abilities and a customer-first approach Immediate joiners preferred

Perks & Benefits:

Competitive salary Performance incentives Career growth opportunities Supportive work environment
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Rotational shift
Supplemental Pay:

Performance bonus
Education:

Bachelor's (Required)
Experience:

Customer support: 1 year (Preferred)
Language:

English (Required)
Work Location: In person