Customer Support Executive (cse)

Year    Manesar, HR, IN, India

Job Description

About the Company



MAXIM SMT Technologies (www.maximsmt.com) is a provider of high-quality manufacturing equipment for the electronics, wiring harness, photovoltaic & lithium ion manufacturing industry. The product range includes SMD Board Handling units, Laser Marking Systems (Laser/Label/Inkjet), Solder Printing system, Pick & Place machines, Reflow Ovens, Solder & Optical Inspection systems, De-panelling Systems (In-/Offline) and all related tools and equipment's for PCB Assembly. Maxim SMT is also a manufacturer of wide variety of Stencils, tools & fixtures through its 5 manufacturing units in India.

Maxim SMT is head quartered at Manesar, Gurugram and have 8 regional offices in India.

Position: Executive-Backend Support



Job Location: Manesar, Gurgaon



DUTIES & RESPONSIBILITIES:



Their duties include raising invoices and implementing invoicing procedures, managing databases, and handling client request Perform regular quality assurance checks in the Invoice Database to maintain data integrity Handling the client query regarding payment/invoice and provide feasible solutions. Preparing invoice related reports and provide to the respective person. Bridge between Sales, Execution Team, and the Client to resolve queries w.r.t. the payments for the invoice. Reaching out to the Respective Team member in case of any deviation for any invoice leakage. Handling internal communication across the team and support/help them to raise invoices on timely manners. Support, work closely and provide input to internal Invoice, Finance & Collection team

SKILLS REQUIRED:



Self-disciplined, organized, trustworthy & problem-solving skills. Good Communication Skills both verbal and written Good typing skills Preferable if at least worked for a year of work experience in the area of Invoice/Finance. Good knowledge of Microsoft Excel, Google Sheet Ability to produce reports and recommendations Keen eye for accuracy and detail-oriented An effective communicator

Desired Candidate Profile:



Education:

Graduate from any recognized university (commerce background will prefer more)

Experience:

2-3 years in the area of invoice, customer interaction

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Female candidate required
Education:

Bachelor's (Preferred)
Experience:

total work: 1 year (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4409894
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Manesar, HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year