Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the standardization of service delivery.
Possessing excellent product knowledge to enhance customer support.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Health insurance
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
Customer support: 1 year (Preferred)
Customer service: 1 year (Preferred)
Location:
Thrissur, Kerala (Required)
Work Location: In person
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