Your Role:
As a Customer Support Executive, you'll provide exceptional service, troubleshoot issues, and ensure customer satisfaction.
Responsibilities:
Customer Assistance: Promptly address customer inquiries and provide accurate information.
Issue Resolution: Investigate and resolve customer-reported issues efficiently.
Product Knowledge: Develop a deep understanding of our products and services.
Documentation: Maintain detailed records of interactions in our CRM system.
Customer Advocacy: Provide valuable feedback to improve our products and services.
Training and Development: Enhance skills through training sessions and workshops.
Qualifications:
Excellent communication skills in English.
Strong problem-solving abilities.
Basic computer proficiency.
Willingness to work flexible hours.
Age criteria : 18 to 29 years
Job Types: Full-time, Permanent, Fresher
Pay: ?19,909.91 - ?29,279.06 per month
Work Location: In person
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