Strong English communication skills (both verbal & written)
Ability to draft professional emails and comprehend responses
CRM tool experience is preferred
Work experience required for undergraduates
Key Responsibilities:
Obtaining records and bills from facilities via
email and phone
Requesting records and bills through various channels (
email, fax, chart swap, chart request, etc.
)
Calling facilities and following up on pending tasks
Updating CRM tools with record and bill statuses
Maintaining professional telephone etiquette with a
polite and courteous approach
Actively listening and handling calls with confidence
Technical Skills:
Basic knowledge of
MS Office (Word, Excel, Outlook)
Familiarity with
CRM software
is a plus
Good understanding of
internet-based applications
Benefits:
Food provided
Health insurance
Paid sick time
Provident Fund
Schedule:
Monday to Friday
Night Shift (US Shift)
Work Mode:
On-site only (Bangalore, Karnataka)
Job Types: Full-time, Permanent, Fresher
Pay: ?20,000.00 - ?28,000.00 per month
Benefits:
Food provided
Health insurance
Paid sick time
Provident Fund
Schedule:
Fixed shift
Monday to Friday
Night shift
US shift
Weekend availability
Supplemental Pay: