Customer Support Executive (cse)

Year    KA, IN, India

Job Description

Job Title:

Customer Support Executive

Location:

Bangalore, Karnataka (On-Site)

Process:

Voice

Experience:

Freshers & Experienced candidates are eligible

Salary:



Freshers:

?20,000 CTC

Experienced:

?23,000 - ?28,000 CTC

Qualifications & Requirements:



Willingness to work in

Night Shift (8 PM - 5 AM PST)

Strong English communication skills (both verbal & written) Ability to draft professional emails and comprehend responses CRM tool experience is preferred Work experience required for undergraduates

Key Responsibilities:



Obtaining records and bills from facilities via

email and phone

Requesting records and bills through various channels (

email, fax, chart swap, chart request, etc.

) Calling facilities and following up on pending tasks Updating CRM tools with record and bill statuses Maintaining professional telephone etiquette with a

polite and courteous approach

Actively listening and handling calls with confidence

Technical Skills:



Basic knowledge of

MS Office (Word, Excel, Outlook)

Familiarity with

CRM software

is a plus Good understanding of

internet-based applications


Benefits:



Food provided

Health insurance

Paid sick time

Provident Fund


Schedule:



Monday to Friday

Night Shift (US Shift)


Work Mode:

On-site only (Bangalore, Karnataka)

We request HR to initiate the hiring process at the earliest. Please confirm the next steps and any additional requirements from your end.

Looking forward to your prompt response.

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?28,000.00 per month

Benefits:

Food provided Health insurance Life insurance Provident Fund
Schedule:

Monday to Friday Night shift US shift Weekend availability
Location:

Bengaluru, Karnataka (Required)
Shift availability:

Night Shift (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3745328
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year