Customer Support Executive (cse)

Year    HR, IN, India

Job Description

Key Responsibilities 1. Respond to customer inquiries via phone, email, chat, and social media promptly and professionally. 2. Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution. 3. Provide accurate, valid, and complete information by using the right methods and tools. 4. Handle complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution. 5. Maintain a positive, empathetic, and professional attitude toward customers at all times. 6. Keep records of customer interactions, process customer accounts, and file documents. 7. Follow communication procedures, guidelines, and policies

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

Rotational shift
Work Location: In person

Speak with the employer


+91 +91 92381 50753

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Job Detail

  • Job Id
    JD3804238
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year