Customer Support Executive (cse)

Year    Hisar, HR, IN, India

Job Description

Key Responsibilities:



Handle customer inquiries via phone, email, chat, or social media in a timely and professional manner. Resolve customer complaints and issues effectively while maintaining a positive attitude. Provide accurate product and service information to customers. Maintain records of customer interactions and transactions in the CRM system. Escalate unresolved issues to the appropriate internal teams. Follow up with customers to ensure their issues are resolved. Suggest process improvements to enhance customer experience. Meet individual and team performance goals and service quality standards.
Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?20,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3785250
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hisar, HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year