Handle customer inquiries via phone, email, chat, or social media in a timely and professional manner.
Resolve customer complaints and issues effectively while maintaining a positive attitude.
Provide accurate product and service information to customers.
Maintain records of customer interactions and transactions in the CRM system.
Escalate unresolved issues to the appropriate internal teams.
Follow up with customers to ensure their issues are resolved.
Suggest process improvements to enhance customer experience.
Meet individual and team performance goals and service quality standards.
Job Types: Full-time, Permanent
Pay: ?12,000.00 - ?20,000.00 per month
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Work Location: In person
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Job Detail
Job Id
JD3785250
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Hisar, HR, IN, India
Education
Not mentioned
Experience
Year
Apply For This Job
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.