Job Description

Customer Service Executive - Compliance Department

Location:

Ahmedabad (On-site)

Department:

Compliance

Preferred Joining:

Immediate Joiners

Shift Timing:

07:30 PM IST - 04:30 AM IST

Working Days:

5 Days a Week

Job Overview

We are looking for a proactive and customer-focused

Customer Service Executive

to join our Compliance team. This role involves handling customer interactions, resolving queries efficiently, and ensuring a high level of service quality.

Experience Required

0 to 6 months of experience

in the

USA job market

(preferred) Freshers with strong communication skills are encouraged to apply

Key Requirements

Excellent verbal and written communication skills in English Strong interpersonal and customer-handling skills Ability to manage customer queries professionally and efficiently Good problem-solving and decision-making abilities Prior experience in customer service or a related role is an advantage

Key Responsibilities

Handle customer inquiries via calls, emails, and other communication channels Provide accurate information and resolve customer issues promptly Maintain and update customer interaction and service records Coordinate with internal teams for smooth issue resolution Follow company service standards, compliance protocols, and guidelines Contribute to service improvement initiatives and ensure customer satisfaction
Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?25,000.00 per month

Benefits:

Leave encashment Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Language:

English (Required)
Work Location: In person