Job Description

Job description:

- Telecaller

Position:

Telecaller

Experience Required:

6 months - 2 years

Education Qualification:

Diploma/Graduate from CIPET

Location:

Ahmedabad, Gujarat

Employment Type:

Full-time

Key Responsibilities

Handle outbound/inbound calls to prospective and existing customers. Explain products/services clearly and persuasively. Generate leads, maintain customer database, and follow up regularly. Achieve daily/weekly/monthly call targets and conversion goals. Resolve customer queries and escalate issues when required. Maintain professionalism and adhere to company call scripts & policies. Provide feedback and contribute to process improvement.

Required Skills & Competencies

Good communication skills in English/Hindi/Gujarati English communication skills must. Basic computer knowledge (MS Office, CRM tools). Ability to handle rejection and remain motivated. Strong listening, persuasion, and negotiation skills. Willingness to work in a target-driven environment. Candidates with prior telecalling, customer support, or sales experience (6 months - 2 years).

Educational background from CIPET, with good technical understanding for product explanation (if related to plastics/polymer industry).

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund
Application Question(s):

Location is comfortable Odhav ? English communication required 10/10 ?
Work Location: In person