Job Description

We are Urgently Hiring!

Dhyan Chess Academy is hiring a proactive Customer Support Representative to deliver excellent customer service. You'll handle inquiries, resolve issues, and ensure a positive experience for our students, parents, and chess enthusiasts.

Job Type:

Full-Time (Night Shift), Work from Office

Job Time:

11:00 PM to 6:00 AM

Responsibilities:

Respond to customer inquiries via email, phone, and chat Provide accurate information about our classes and services Assist with enrollments, payments, and scheduling Resolve complaints and escalate issues when needed Follow up to ensure customer satisfaction Support online classes, tournaments, and events when required

Requirements:

Strong communication skills in English Problem-solving skills and customer-first mindset Ability to multitask and prioritize Basic chess knowledge (preferred but not required) Customer support experience (preferred)
If you're passionate about helping others and enjoy interacting with people, we encourage you to apply and become part of our growing team!

Job Types: Full-time, Permanent, Fresher

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Education:

Bachelor's (Required)
Language:

English (Required)
Work Location: In person

Speak with the employer

+91 9408273701