Customer Support Executive (cse)
Year Ernakulam, Kerala, India
Job Description
We are hiring Position- Customer Support Executive Salary- 26k Location- Ernakulam Exp-1-2year
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
+91-XXXXXXXXXX
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Job Detail
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Job IdJD3084883
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationErnakulam, Kerala, India
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EducationNot mentioned
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ExperienceYear