Virus Solution Provider(TM) specializes in comprehensive data recovery services, focusing on decrypting, restoring, and backing up data affected by ransomware attacks. Our expert team also offers hard drive data recovery services for all types of drives including HDD, NVME, and SSD, as well as pen drive, memory card, and SD card data recovery. Additionally, we excel in retrieving data from dead hard drives, formatted drives, raw partitions, deleted partitions, unallocated partitions, and drives requiring formatting. Trust us for all your data recovery needs.
Role Description
This is a full-time on-site role for a Customer Support Executive, located in New Delhi. The primary responsibilities include responding to customer queries and providing technical support both online and offline. The role entails ensuring customer satisfaction, troubleshooting technical issues, escalating complex problems to higher levels, documenting all customer interactions, and following up to ensure issues are resolved.
Qualifications
Proficiency in Customer Support and Customer Service skills
Experience in ensuring Customer Satisfaction and providing Online Support
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Bachelor's degree in any field
Benefits:
Fixed working hours: 11:00 AM - 7:00 PM
Opportunity to grow in the Data Recovery industry
Friendly and collaborative work environment
To Apply:
Send your updated resume to Email ID - sundeepmaan@virusolutionprovider.com and Contact Us - + 91 9990815450
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Internet reimbursement
Paid sick time
Work Location: In person
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