Customer Support Executive (CSE) Job in Super Plastronics Pvt Ltd

Customer Support Executive (cse)

Year DL, IN, India

Super Plastronics Pvt Ltd

5 Current Jobs Openings

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Job Description

KRA:

Handle domestic customer queries via

calls, chats, and emails

for our brands. Ensure

quick and accurate responses

within defined timelines (TAT).

Resolve and close cases

by coordinating with service partners and backend teams.

Log and update

all customer interactions correctly in CRM/system.

Escalate critical or unresolved issues

to Team Lead promptly. Maintain

high customer satisfaction

through polite and professional communication.
SKILLS:

Excellent

verbal and written communication

skills Strong

customer handling and problem-solving

ability

Typing proficiency

and good command over email/chat etiquette

Patience and empathy

while dealing with customers

Basic technical understanding

of TV / electronic products (Thomson, Kodak, Blaupunkt)

Multitasking and time management

skills Familiarity with

CRM tools

and MS Office (Excel, Outlook)

Team coordination

and follow-up skills
Job Type: Full-time

Pay: ₹15,000.00 - ₹16,500.00 per month

Work Location: In person

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Job Detail

Job Id

JD4742083
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

DL, IN, India
Education

Not mentioned
Experience

Year

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