Job Description

We are hiring Customer Support Executives (MALES ONLY) for our Fashion E- Commerce company - Andaaz Fashion based in Delhi.

Join our team and work in a

blended process

handling multiple channels like calls, emails, chats, leads, and social media platforms. In this role, you'll not only provide exceptional customer support but also

work on sales

, contributing to the growth of our brand.

Interested candidates can directly share their CV on 7011779791 or hr@andaazfashion.com

Roles and Responsibilities

Handling customer

calls, emails, chats, and queries

on social media platforms. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle

customer complaints

and provide appropriate solutions and alternatives. Engage in

sales activities

and promote products effectively.

Required Candidate profile:

Candidates must have BPO voice process experience or premium domestic processes. Candidates must be

fluent in English.

Should be flexible with

Rotational shift and Rotational off

(70% day shift and 30% night shift).

Job Location :

Okhla Industrial Area, Okhla Phase-1 , New Delhi

Note: Work from the Office only

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you comfortable with Rotational Shift and Rotational Off ?
Experience:

Customer service: 1 year (Required)
Language:

English (Required)
Work Location: In person