Job Description

We are hiring Customer Support Executives (MALES ONLY) for our Fashion E- Commerce company - Andaaz Fashion based in Delhi. You will work in a blended process handling channels like chat, email, calls, leads, and social media platforms.

Interested candidates can directly share their CV on 7011779791 or hr@andaazfashion.com

Roles and Responsibilities

Handling customer calls, emails, chats, and queries on social media platforms. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints and provide appropriate solutions and alternatives.

Required Candidate profile:

Candidates must have BPO voice process experience or premium domestic processes. Candidates must be fluent in English. Should be flexible with Rotational shift and Rotational off (70% day shift and 30% night shift).

Job Location :

Okhla Industrial Area, Okhla Phase-1 , New Delhi

Note: Work from Office only

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Ability to commute/relocate:

Delhi - 110020, Delhi: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Are you comfortable with Rotational Shift and Rotational Off ?
Experience:

Customer service: 1 year (Required)
Language:

English (Required)
Work Location: In person