Customer Support Executive (cse)

Year    DL, IN, India

Job Description

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contact@hrforceindia.com



Shraddha - 9325857509



Aniket - 8459384010



NOTE: FRESHERS ARE WELCOME



Dear Candidate,

Greetings of the day!

INTERVIEW CALL -

AT A LEADING PUBLISHER AS A CUSTOMER SUPPORT EXECUTIVE - NEW DELHI



Leading publisher, publishes scholarly books on humanities, social science, information technology, education, defence, encyclopaedia, political science, anthropology, art, biography, history, music, environment, philosophy etc. All Knowledge under one roof sobriety and maturity do not come through years. These come with wisdom and knowledge.We are committed to academic books of high potential, in order to flow knowledge from India to the whole world. A world wide network stablished in 1984 , Gyan has come a long way, with over 2500 titles published so far. Located in the heart of the publishing industry. Our editors are among the best in the profession. Naturally, it makes us ahead of others. In achieving quality, with in a fixed time period, at a fast pace and of course in accordance with the established norms of the publishing world. We have interest in all subjects, with our stress on women studies, sociology, indology, anthropology, tribal studies, tourism, psychology etc. and the new age.

Position :-

Customer Support Executive



Location:-

New Delhi



:

Customer Support Executive is responsible for addressing customer inquiries through non-voice channels such as email, chat, and social media. This role requires excellent written communication skills, attention to detail, and the ability to resolve customer issues efficiently. It is essential to provide a high level of customer satisfaction while adhering to company policies and procedures.

Responsibilities



Respond to customer inquiries via email, chat, and social media. Resolve customer issues in a timely and efficient manner. Maintain accurate and detailed records of customer interactions. Follow company policies and procedures while handling customer queries. Collaborate with other team members to improve customer service processes. Provide consistent and reliable information to customers. Identify and escalate complex issues to the appropriate department.
Kindly share these details

Current CTC :

Expected CTC :

Current Location :

Notice Period :

Total Experience :

Job Types: Full-time, Permanent

Pay: ?12,000.00 - ?15,000.00 per month

Schedule:

Day shift
Work Location: In person

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Job Detail

  • Job Id
    JD3834876
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year