Job Description

Customer Support Executive - (Non-Sales Role)

Fresher: ₹17,000 In-hand

Experienced (6+ months in travel customer support): Up to ₹25,000 In-hand

Location: Noida, Sector 57

Working Days: 5 Days (Saturday & Sunday Off)

Cab Facility: Both Side Provided

Process - ClearTrip Process

Note: Answer all screening questions to receive a call

Requirements:

Excellent fluency in English (must be absolutely fluent) Graduate or Undergraduate - both can apply Freshers are welcome Candidates with minimum 6 months of experience in travel or customer support (non-sales) are preferred

Roles & Responsibilities:

Handle inbound customer queries related to travel services (flights, hotels, packages) Assist with cancellations, rescheduling, refunds, and general booking support Provide clear and accurate information on travel policies and booking details Ensure customer satisfaction through professional and empathetic communication Coordinate with internal teams for issue resolution and post-booking support Maintain proper records of customer interactions and follow-ups
Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Application Question(s):

How much do you rate your English communication skill out of 10? What's your current inhand salary?
Education:

Higher Secondary(12th Pass) (Preferred)
Language:

English (Preferred)
License/Certification:

Do you have sales or CSA experience? (Preferred) (Preferred)
Location:

Noida, Uttar Pradesh (Preferred)
Work Location: In person