Customer Support Executive (cse)
Year Chandigarh, Chandigarh, India
Job Description
Responsibilities: Network Expansion:
- Collaborate closely with the Task Lead to understand network expansion targets and objectives.
- Identify potential on-ground agents through lead calling
- Reach out to potential on-ground agents through outbound calls and other communication channels.
- Explain the benefits of joining our network and address any queries or concerns they may have.
- Persuasively communicate the value proposition to potential agents to encourage their participation.
- Coordinate with on-ground agents; Provide clear instructions and ensure that tasks are understood and executed accurately.
- Regularly follow up with agents to monitor task progress and ensure timely completion.
- Resolve any issues or obstacles faced by agents in task execution by liaising with relevant teams.
- 1-2 years of experience in a tele-calling or sales profile, preferably in a similar industry.
- Strong communication and negotiation skills with the ability to engage potential agents effectively.
- Proven track record in achieving sales targets or similar goals.
- Ability to work independently and collaboratively in a fast-paced environment.
- Cell phone reimbursement
- Health insurance
- Provident Fund
- Day shift
- Performance bonus
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- total work: 1 year (Preferred)
- Customer support: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
+91 9467755880
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Job Detail
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Job IdJD3202010
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChandigarh, Chandigarh, India
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EducationNot mentioned
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ExperienceYear