Customer Support Executive (corporate Services)

Year    KL, IN, India

Job Description

Key Responsibilities:



Serve as the primary point of contact for corporate clients, understanding their requirements and ensuring accurate and timely service delivery Manage the end-to-end lifecycle of client requests, including document attestations and corporate services Drive revenue growth by converting leads into paying clients and achieving monthly/quarterly targets Conduct outbound follow-up calls with high-priority corporate clients when required (approximately 20% of the role) Ensure quality, accuracy, and compliance in all client interactions, documentation, and reporting Manage vendor relationships, resolve issues, and ensure timely delivery of services Build and maintain strong client relationships to ensure high levels of client satisfaction Coordinate with embassies, consulates, and external agencies for document processing and client support Ensure adherence to company policies, data protection regulations, and service standards

Qualifications & Skills



Bachelor's degree in Business Administration, Management, or a related field (preferred) Minimum 1+ year of experience in corporate client servicing, account management, or operations Proven ability to convert leads and drive revenue Excellent communication, interpersonal, and problem-solving skills Strong organizational skills with high attention to detail and accuracy Experience in vendor coordination, process management, and third-party service handling is an advantage Proficient in MS Office, CRM systems, and document management tools Ability to manage multiple clients and priorities in a fast-paced environment
Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5015323
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year