Job Description

Job Title:

Customer Support Executive - E-commerce

Location:

Plot No. 28/9, Near the Porsche Showroom, Industrial Area, Phase-2, Chandigarh- 160002.

Experience:

Freshers

Employment Type:

Full-time / Work from Office

Key Responsibilities:

Handle customer queries and complaints through calls, emails, and chat. Provide accurate information about products, orders, returns, and deliveries. Ensure timely resolution of customer issues with a positive attitude. Coordinate with logistics and internal teams for order-related concerns. Maintain records of customer interactions and follow-ups. Contribute to improving customer satisfaction and service quality.

Requirements:

Good communication skills in English and Hindi. Basic computer knowledge and familiarity with e-commerce platforms. Problem-solving attitude and customer-first mindset. Ability to handle pressure and multitask efficiently.

Perks:

Friendly and growth-oriented work environment. Performance-based incentives. Opportunity to learn e-commerce operations.
Job Type: Full-time

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person