Our company is an e-commerce business that sells mobile covers online. We have four dedicated calling Dep , each handling different stages of the order process:
1. Confirmation Team
- Calls customers to reconfirm orders placed on our website, verifying details like name, address, etc., to ensure smooth delivery.
2. Abandoned Team
- Contacts users who left their orders incomplete, resolves their concerns, and helps complete the order to boost sales.
3. NDR Team
- Follows up with customers who didn't accept their parcels, understands the reason, and coordinates between the customer and courier to increase successful deliveries.
4. Support Team
- Handles all customer issues post-purchase, such as receiving broken items, wrong colors, or other concerns.
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Requirements
:
1. We need a Good / Average English communication.
2. Good Computer knowledge (Excel, internet knowledge, fast work speed).
3. A person with good learning ability, Decent.
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(A) Salary - 13K to 16K
(B) 7 Days Unpaid Training - convert into paid only if hired
(C) Office timing- 9AM to 6PM
(D) Gazetted holiday - 26th Jan, 15th Aug, 2nd Oct, Holi, Diwali.
(E) Leaves - 2 leaves in a month
(F) Sunday Working with Weekday Off (Weekly off next week between Mon-Sat)
(G) 5 Days Salary Hold for Security (Refundable After 3 Months)
Fresher and Experience both can apply.
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹16,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Provident Fund
Work from home
Education: