to handle customer queries, resolve issues, and ensure a smooth customer experience through calls, chats, and messages.
Responsibilities
Handle inbound customer calls and messages
Resolve customer complaints and provide timely solutions
Coordinate with internal teams for issue resolution
Maintain customer records and follow service guidelines
Ensure customer satisfaction and service quality
Requirements
Minimum qualification:
12th Pass / Graduate preferred
Good communication skills in
Hindi (English is a plus)
Basic computer knowledge
Ability to handle customers professionally
Freshers can apply