Customer Support Executive (borivali West)
Job Description
Responsibilities: 1. Respond to customer queries promptly and accurately via phone, email, or chat.
2. Update internal databases with information about technical issues and useful interactions with customers.
3. Inform customers about new features and functionalities.
4. Monitor customer feedback and complaints on social media, and reach out to provide assistance when needed.
Requirements and Skills:
1. Strong multitasking abilities.
2. Patience and professionalism when handling challenging cases.
3. Excellent communication and problem-solving skills.
4. Proficiency in Microsoft Excel.
Share cv- 7400743081
Job Type: Full-time
Pay: ₹22,000.00 - ₹27,000.00 per month
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD4995972
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMH, IN, India
-
EducationNot mentioned
-
ExperienceYear