Customer Support Executive

Year    Bengaluru, Karnataka, India

Job Description

Your roles & responsibilities will include (but not limited) the following:

  • Managing customer support over phone, whatsapp and email - inbound as well as outbound
  • Managing seller support over phone, whatsapp and email - inbound as well as outbound
  • Product cataloguing as per company SOPs
  • Outbound calling to customers as needed
  • Other tasks / duties as required by your position (as per guidance from your manager)
Candidate Profile:
  • Ideal candidate should be proficient in spoken English & Hindi and have good written English skills
  • Any prior experience in eCommerce industry is a huge plus
  • Candidate should have a laptop with good internet connection to work remotely
  • This is a WFH opportunity - 6 days per week / 10 am to 6pm
Job Types: Full-time, Regular / PermanentSalary: ?12,000.00 - ?15,000.00 per monthBenefits:
  • Work from home
Schedule:
  • Day shift
  • Rotational shift
  • Weekend availability
Supplemental pay types:
  • Yearly bonus
COVID-19 considerations:
Permanent WFH job.Application Question(s):
  • Do you have a laptop & internet to work from home?
  • Are you ok to work with salary in the range of 12000 to 15000 per month?
  • Have you worked in an eCommerce company earlier?
Experience:
  • Customer service: 1 year (Preferred)
Language:
  • Hindi (Required)
  • English (Required)

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Job Detail

  • Job Id
    JD2888263
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year