Job descriptionSleepyhead is a home lifestyle brand focused on making everyday living fun and fabulous with its thoughtfully designed products.Here's your chance to be the ambassador for the 2nd largest online mattress brand and we are diversifying our portfolio every day.We're looking for Fresher!people who have a drive for Customer Support and have good Communication skills. Identifying clients, presenting the concept, explaining its values and benefits and executing orders, adhering to target limits. One should be able to convince an existing client. Generating leads through telecalls, emails. generating new business leads, and support sales. Maintaining lead database of the clients and prospects. Handling Walk-in Customers and ensuring proper coordination between the company and its clients. Maintaining periodic status reports, activity reports, and calls/ follow-ups reports on daily Basis. Contacting potential or existing customers to inform them about a product or service. Should be able to work with a Team. Coordinating with operation team to ensure the timely response to inquiries. The candidate should be able to understand the client's complaints and work on resolving them Quickly.
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