Job Description

Accenture Verizon/VM Process
Shift: US Night
Week Off: 2 Days Rotational
Location: Koramangala
Cab Facility: Yes (up to 22 KM radius)
Education: PUC / Graduate
Salary: Up to 6.5 LPA
Interview Mode: Delphic Daily
Maximum Age: 35 Years

Join Accenture s Verizon/VM process supporting US clients. The role involves handling customer interactions, resolving technical/service-related issues, and ensuring high-quality support delivery.
Responsibilities

• Handle inbound/outbound customer calls.
• Provide accurate information and resolve customer issues.
• Maintain service levels and call quality metrics.
• Ensure proper documentation of all interactions.

Requirements

• Strong communication and interpersonal skills.
• Willingness to work in night shifts.
• Minimum qualification: PUC or Graduation.
• Prior experience in BPO/Customer Support preferred.

Skills Required