Customer Support Executive
Job Description
## Hiring for Big \'Edu Tech\' Company. JOB TITLE : Customer Support Executive : Student Onboarding: Engage with prospective students and guide them Referral Marketing: Educate and encourage students about the benefits Customer Success: They would manage learner relationships and ensure their satisfaction. Escalation Management: Address and close tickets raised by students within defined turnaround times. Deferral Policy: Manage deferral requests as an alternative to refunds. Payment Collection: Ensure timely collection of 2nd and 3rd instalment payments from students Location : HSR Layout, Bangalore Education : Any degree Experience : 6 Months to 2 years ( Sales and Marketing ) Salary : As per the market standard
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Job Detail
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Job IdJD3161135
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear