Job Description

Mandatory skills

-

Travel industry experience, experience on API, excellent communication,

Customer Support Executive - Travel Process (US Client)

Location:

Gurgaon (Haryana)

Experience:

5+ years (Travel Industry)

Shift:

Rotational Night Shifts (US Process)

Mode:

Work from Office

Transport facility for female employee

About the Role:

We're hiring experienced professionals for our operations team to handle

travel bookings

and provide

API-based customer support

for partner airlines, OTAs, and travel tech clients.

Responsibilities:

Manage and resolve booking queries for international clients Troubleshoot Level-1 issues using API request/response logs Coordinate with technical teams for error resolution Monitor real-time booking systems and ensure smooth operations Analyze booking data and report trends

Requirements:

Must have

Travel Industry

experience with

Sabre/Amadeus GDS

knowledge Strong communication skills (verbal & written) Good analytical and problem-solving ability Flexible for rotational US shifts Female employees provided transport facility

Apply Now!

Send your resume to

kumar07.ad@gmail.com

or WhatsApp

7722876881

Job Type: Full-time

Pay: ₹40,000.00 - ₹80,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person